Ironclad Plumbing put this prep checklist together because 5 minutes of preparation before the tech arrives can save you time and money on the visit.
Quick Answer
| Do This | Why |
|---|---|
| Clear the area around the problem | Saves time = saves money (on hourly) and keeps the tech focused |
| Know where your main water shutoff is | If they need to turn off water, this saves 10 minutes of searching |
| Write down what’s happening in 2-3 sentences | “Upstairs toilet runs for 30 sec every 10 min, started last week” beats “something’s wrong with the toilet” |
| Take a photo or video of the problem | You might not be able to reproduce the symptom when they’re there |
| Have your questions ready | Open our 10-question list on your phone |
That’s it. Five things. Five minutes. You’re ready.